J.B. | Terrapinn
If I were to point out the reasons that we use Onflight couriers, it would be for their service and expertise.
They are a great bunch of guys who will always point out the most cost effective way of sending the consignment and then go that extra mile as a matter of course.
C.K. – Office Manager | Wave Crest
Every consignment is handled with excellent care and the team are always on hand to answer any queries that arise.
Customer service is brilliant and they are quick and efficient on every job, their online system is easy to use and we are updated on the status of every consignment. I would highly recommend Onflight to any company who are looking for a reliable, co-operative and friendly courier service.
Head Concierge | Jumeirah Carlton Tower
I have had the pleasure of using On Flight Couriers for the last 10 years for all of our business and guest services. They are cost effective, honest and very reliable.
No job is too big or too small. I have sent packages to the remotest of remote destinations and they are magicians when it comes to the difficult. Trust in them, they will look after you.
J.V. – PA to MD | Treadstone Paetners Ltd.
I would like to say THANK YOU to Onflight Couriers! Our company has used their services for a number of years and all our documents always get delivered on time.
On occasions, when we send out very important packages, we discuss it with Vernon (the company’s director and a charming fellow) and he makes sure that we can trace those packages at each and every stage to their final destination. These guys do a fantastic job, we trust them with our business, and they give us good rates. Thank you, and we hope this relationship will continue!
J.H. – Manager, Finance and Administration | CVC Capital Partners Ltd
CVC have used Onflight Couriers for a number of years. They have provided a fast, efficient and competitive service throughout that time. Their customer service is second to none and we can always get fast updates on our shipments. We have a great relationship with them and would highly recommend them.
T.D. – Reception Manager | Banks Sadler
I have worked with many Couriers in my time and none of them really have a better work ethic than Onflight Couriers, they are always quick efficient and offer a quality one to one service which you don’t get anywhere else, you are treated as a person not a number and always go that extra mile to make sure you get the right service. If we have a problem with a shipment you can rest assure that Onflight will always be at the other end of the phone sorting the problem out and will always update you on the current situation. Being in the Events Industry we need a service we can rely on as we are sending shipments all over the world.
K.B. – Head Concierge | The Landmark London Hotel
Having worked with Onflight Couriers for over 7 years I can only say that they will always go the extra mile to ensure that every consignment is handled with the same service and integrity expected by our customers at the Landmark. It`s a pleasure working with a company where nothing is too much trouble and where there is always someone at the end of the phone.
L.R | RLP Passports and Visas
The service has always been great and I can talk to anyone at the office there to get an update.
D.M. – Facilities Manager | The Energy Institute (professional body for the energy industry)
We at Energy institute promote safe, environmentally responsible and efficient supply and use of energy in all its forms and applications. Which is why we are happy to use, Onflight Couriers who with their carbon offset programme have become more environmentally conscious in their efforts to reduce their carbon footprint. As well as being more environmentally aware Onflight Couriers can always be relied on to provide an excellent service. During the years of using them they have delivered our packages safe and upon time throughout the world and have always left us feeling confident that our bookings are being managed efficiently.
P.W. – Head concierge | Le Meridien Piccadilly Hotel
We have used Onflight Couriers for a number of years and can honestly say this company reassures us that our shipments will be taken care of and delivered safely on top of the service provided. They also provides us with a wrap and pack facility, documentation filled in for customs purposes plus a fully trackable online booking system 24/7.
The customer facing team keeps us informed of our consignments progress at all times, and I would recommend Onflight to any hotel wanting an efficient Courier service offering peace of mind.
M.J. – Director | Accept & Proceed
Both helpful and knowledgeable, we have been using Onflight to deliver packages across the globe on time and in good shape for several years now. Nothing is too much trouble, and their advice on customs regulations has proven invaluable, time and time again.
H.J. – Customer Relations Manager | Griffin Fire
Griffin Fire have worked with Onflight couriers for a number of years. We have an excellent reputation throughout London as a top class supplier of fire services and as such we require our suppliers to be of the same high standard.I can honestly say that nothing is too much trouble for them, I am always kept fully updated on the consignments progress and know that they will always offer the most cost effective option. They are the most professional and knowledgeable courier company that I have worked with.
S.A. – Office Mgr | Richmond Pharmacials
I have used many courier companies over the years but Onflight really do have the experience to go the extra mile. They are a great bunch that put customer service at the top of the list and I have no hesitation in recommending them to anyone looking for a courier company that just gets the job done.
M.C. | The Gait & Posture Centre
We have been using Onflight for many years and would like to express our sincere gratitude for their superb service and professionalism. We would happily recommend them to anyone needing a reliable courier service.
L.F. Admin Manager | Zaiwalla & Co
Approachable and extremely friendly. Onflight go the extra mile and I have every confidence that whatever I’m sending will always arrive at the destination on time.
N.B. Head Concierge | Mandarin Oriental Hotel
We have used Onflight Couriers for a number of years having previously utilised DHL/ FedEx and Mail Boxes Etc. As we have high profile guests and their needs from all over the world , we have found that Onflight Couriers are very attentive, flexible and more cost effective than previous providers. The service offered is second to none, the staff are amazing, and our expectations are always exceeded. We strongly recommend any companies wishing a first class service for deliveries throughout the world to use Onflight Couriers for their professional services and advice.
J.B. – Ops Director | Active Communications Int
Onflight is a great company to work with. The level of service is amazing and anything that we courier is always delivered safe and intact. There have been a couple of instances where the package has not arrived on the day it was supposed to due to transport issues outside of their control but we have been kept up to date with each step along the way. The staff are friendly and easy to communicate with and are in general a joy to work with. I would highly recommend Onflight as a courier service any day of the week.